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Process automation & AI

Let the work that eats your time do itself

Anywhere people retype, check or forward the same thing every day, automation can take over. From order processing and price checks to invoices, integrations and AI agents — connected to your ERP and systems.

What we can automate

Recognise your own bottleneck?

These are workflows we build often. Don’t see your process? Chances are we can still automate it.

Order processing

Orders from e-mail, PDF, WhatsApp or webshop automatically into your system.

Price & order checks

Guards customer prices and shipping costs on every order — errors out before the invoice goes out.

Reading invoices

Incoming invoices automatically read and pre-booked.

Quotes & documents

Quotes, packing slips, CMRs and transport documents drawn up automatically.

System integrations

Getting webshop, ERP, accounting and carrier to talk to each other.

Dashboards & reports

Data from all your systems in one live overview; reports that send themselves.

Customer-specific price lists

Up-to-date prices per customer, automatically distributed via app, PDF or portal.

Customer portal

A self-order and self-service portal for your business customers.

Stock synchronisation

Stock always in sync across all your channels.

Notifications & alerts

Automatic alerts on low stock, late orders or outstanding payments.

AI agents

Taking orders and answering customer questions, 24/7.

Document scan & recognition

Paper documents scanned, recognised and linked to the right file or order.

Support agent

● handling 8 conversations at once

Website

Live chat

Call centre

E-mail

Avg. response time< 2 sec

AI support agent

Always reachable, in any language

A customer-service agent that knows your products, prices and processes. It answers questions on your website, in chat, by e-mail or in the call centre — day and night. Complex cases it neatly escalates to a colleague.

  • Available 24/7, no queue
  • Knows your products, prices & orders
  • Escalates to a human where needed

Order check

order #7740 · checked automatically

Price line 3 (customer: ABC Fresh Produce) €4.20 too low
Shipping costs missing
Sales rep + manager alerted before invoicing

Case · preventing costly errors

The price check that watches every order

As soon as an order lands in the ERP, the system automatically checks the customer-specific prices and the shipping-cost rules. If something is off, both the sales rep and the sales manager get an instant alert — so the error is fixed before the customer ever sees the invoice.

Sounds small, but do the maths: many small errors × 365 days × dozens of sales reps. That accumulated lost margin and correction cost is substantial — and it virtually disappears.

  • Checks customer prices automatically on every order
  • Warns on missing or incorrect shipping costs
  • Alerts sales rep and manager — before invoicing

AI sales agent

Take orders fully automatically

A customer sends an order via WhatsApp or another channel. The agent instantly recognises who it is, understands the customer’s question, pulls the right customer-specific prices and live stock from your ERP, confirms and pushes the order through — with no one having to step in.

  • Automatic customer recognition
  • Live customer prices & stock from the ERP
  • Ordering via WhatsApp & other channels
  • Order created directly in your system

Visionhost sales agent

● online · recognises customer

WhatsApp
Hi! Give me 8 boxes of tomatoes and 5 crates of cucumber 🍅
Recognising customer…
Hello ABC Fresh Produce! I can see your customer prices:
8× Tomatoes (customer price)€ 71,20
5× Cucumber€ 42,50
Stock✓ in stock
Shall I place it for delivery tomorrow?
Great, go for it! 👍
Order #5012 created automatically in ERP

Document AI

Documents that process themselves

An invoice, packing slip, contract or signed form — arriving via mailbox, upload or scanner. The AI reads the document, recognises the right data and handles it according to your rules. Incoming invoices, for example, are pre-booked automatically — no retyping, no errors.

  • Reads PDF, scan, e-mail & paper documents
  • Recognises invoice, packing slip, contract or any type
  • Check & handling on your own rules
Document AI · example: invoice processing…
Supplier AGF Import B.V.
Invoice no. 2024-10573
Date 12-06-2026
Amount excl. € 982,25
VAT 9% € 88,40
Total € 1.070,65

Rules · configurable per document type

Signature
checked
Order number
recognised
Linked
to the order

More AI in your process

Document scan, signature & linking

Signed documents back from the warehouse or the driver? AI scans them, links them to the right order and checks that the signature is there.

Automatic scanning

CRM and transport documents are digitised the moment they come in.

Link to the order

Each document is automatically recognised and attached to the right WMS order.

Signature check

The AI checks whether the document is actually signed and flags it if something is missing.

Have another, repetitive process?

Anywhere people retype, check or forward the same thing every day, AI can take over. Tell us where your time goes.

Discuss your process

Ready for the next step?

Let’s take a good look at your process

In one no-obligation conversation we map out where time and money leak away — and what smart software or AI can solve for you.

Book a call